How Fenwick increased productivity and profitability through samples management

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Increased productivity by locating samples faster

Reduced missed opportunities by organized sample requests

Optimized sample send-out & returns processes

Fenwick, a UK based mega-retailer, offers a wide range of products from high-end fashion to luxury lifestyle necessities. Encompassing over 500 brands worldwide, Fenwick places global fashion into the hands of England's elite shoppers.

The team needed a reliable system that automated their samples management process while allowing each department to share access to sample sets. Fenwick implemented Samples by Launchmetrics to digitize their process and create a virtual sample space that increased productivity and profitability throughout the business.

Launchmetrics helped me give my team what they need, to give the press what they request. It’s really important that my team has the ability to give the press what they request right away, seamlessly, quickly.

Sinead Archetti, Head of Marketing & Communications for Fenwick Bond Street

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