Pick the plan that's right for you

The time it takes to get onboarded will depend on the package and number of solutions you have selected. Typically, the onboarding process will involve implementation meetings, product workshops for each of your apps and optional follow up calls with a dedicated Customer Success Manager. In this way, we ensure that you and your team have a seamless and comprehensive onboarding process.

You can access Launchmetrics’ Brand Performance Cloud, a unified SaaS cloud solution for brand performance lifecycle management. A module refers to each unique software included in our Brand Performance Cloud. Through our modules, you can manage your samples, plan digital & physical events, create and amplify digital assets and showrooms, monitor your brand’s media mentions, benchmark against competitors, and more.

When you sign up to one of our packages, you will need to choose which modules you want to have access to. If you choose the Brand Performance Essentials package, you will be able to choose any 2 modules to access (regardless of your number of seats), however, if you choose the Brand Performance Enterprise or Ultimate packages, you have no limits on how many modules you can have access to.

A seat allows the user to access a module. Each module access accounts for an individual seat. This means that if you need access to 3 of our software modules, you would need 3 seats, even if it is for one individual user. 

In other words, each seat needs to be assigned to a module. Each module you choose to access must have at least 1 seat assigned to it. However, you can have multiple seats assigned to the same module if you would like.

At Launchmetrics, we prioritize offering expert, continuous customer support which is why all of our products come with your own personal dedicated customer success manager to help you make the most of your new software. Additionally, we offer: 

Brand Performance Essentials:

-Dedicated customer success manager

-Customer support window: Monday – Friday 9am – 6pm EST

-Customer support in 1 language only

-Remote & onsite support hours 

-Response time: within 6 business hours

Brand Performance Enterprise:

-Dedicated customer success manager

-Customer support window: Monday – Friday 9am – 6pm EST

-Multilingual customer support

-Remote & onsite support hours 

-Response time: within 3 business hours

Brand Performance Ultimate:

-Dedicated customer success manager

-Customer support window: Monday – Friday 9am – 6pm EST

-Multilingual customer support

-Remote & onsite support hours 

-Response time: within 3 business hours

-Additional integration and solutions engineering support*

*available as an add on

No, while Launchmetrics is specialized in the Fashion, Beauty and Luxury industries, we offer our powerful software solutions and data insights to other adjacent sectors as well.

We work hard to secure your Personal Data from any unauthorized access to or unauthorized processing, alteration, disclosure or destruction of Personal Data we hold by taking appropriate technical and organizational security measures. Please consult our privacy policy and cookies policy for more information, or contact us for more information.

We offer 3 different packages: Brand Performance Essentials, Brand Performance Enterprise and Brand Performance Ultimate. Our most popular package is our Brand Performance Enterprise package, which includes full access to each of our solutions, allowing brands to optimize their efficiency and manage their brand performance across regions. Please see our complete feature list for more information about what is available in each package, or contact one of our experts for more information on which package is right for your needs.